FAQ's
Please use ‘’contact me’’ button to place order. No instagram DMs for orders or enquiries.
We would kindly ask you to place your orders atleast one week prior for birthday cakes and two weeks prior for wedding cakes. We do not take last minute orders.
If you need to cancel your order please do it as soon as possible. If you cancel a confirmed order within 24-12 hours, the cancellation charges shall be 25%
Always hold a cake box at the base
When transporting cakes in the car:
- Always place a box on an even surface.
- Make sure the cake box is secured.
- Drive carefully and try to avoid bumps in the road.
- Drive with air- condition switched on if possible.
Please note that we do not hold responsibility for cakes and other desserts once they are collected so please be careful when transporting them.
All desserts from prash’s pastries bakery should be stored in fridge. Please store desserts in boxes so the do not absorb unwanted smells.
Cakes and other desserts should be consumed within first 72hours once collected.
Please note that all products may contain traces of nuts including peanuts and hazelnuts, gluten, dairy and eggs so they are not suitable for those with allergies or intolerances.